Delivery & Returns
Delivery
Fast delivery is important for us, which is why we try to ship all parcels within 1-3 working days.
Shipping fees for all orders to the UK incl. duty and VAT: EUR 15,-
Due to the relocation of our warehouse, we will be unable to ship any orders until October 1st. You are always welcome to contact us for accurate information about your order. If a problem should occur with your order, we will contact you directly by e-mail.
All orders are shipped from our warehouse in Denmark.
Returns
Upon delivery of your order you have 14 days to register a return. Please register your return here.
When returning from the UK please be aware that Dea Kudibal does not cover the return expenses and this will not be refunded. You must send with all costs covered and arrange return shipment from your location to our warehouse. If this does not happen, we cannot accept the return parcel and it will be returned to you.
Goods must be returned unused and must be returned with the original price tag.
Once a return order has been received by our warehouse please allow 5-10 business days for us to process your return and issue a refund. Refunds will be credited back to the original form of payment.
Return orders must be shipped directly to:
DSV Solutions Horsens
Mossvej 27
Port 698
8700 Horsens
Denmark
Miinto orders
For questions regarding Miinto orders pls. contact Miinto customer service.
You can find the support phone number or chat function on the country-specific Miinto website.
Miinto return orders
I you wish to make a return, pls. always contact Miinto customer service before you send back the order.
You can find the support phone number or chat function on the country-specific Miinto website.